Email Open Rate and CTR Benchmarker – Compare in 3 Easy Steps
Email Campaign Benchmarker
Use this email open rate benchmarker to calculate your Open Rate, Click-Through Rate (CTR), and Click-to-Open Rate (CTOR), then compare them directly against 2026 industry benchmarks.
Campaign Analysis
2026 Industry Benchmarks Reference Matrix
| Industry | Avg. Open Rate | Avg. CTR | Avg. CTOR |
|---|---|---|---|
| Overall Average | 30.00% | 2.50% | 8.30% |
| E-commerce | 30.00% | 2.10% | 7.00% |
| B2B / SaaS | 22.00% | 2.50% | 11.00% |
| Banking & Finance | 25.00% | 2.40% | 9.50% |
| Non-Profit & NGO | 40.00% | 3.10% | 8.00% |
| Retail | 32.00% | 2.30% | 7.00% |
| Education | 35.00% | 3.00% | 8.50% |
| Real Estate | 35.00% | 2.30% | 6.50% |
| Health & Wellness | 34.00% | 2.00% | 6.00% |
Note: Open rates may be influenced by Apple Mail Privacy Protection (MPP). CTOR is considered the most reliable metric for content engagement.
Use this free email open rate and CTR benchmarker to measure how a campaign performed and compare it with typical results for your industry. Enter emails delivered, opens and clicks, pick your industry, and the tool shows open rate, click-through rate (CTR) and click-to-open rate (CTOR), with a diagnostic tip for each weak spot.
Quick answer
Email open rate = opens ÷ emails delivered × 100. CTR = clicks ÷ delivered × 100, and CTOR = clicks ÷ opens × 100. For 10,000 delivered emails with 3,400 opens and 410 clicks, open rate is 34%, CTR is 4.1% and CTOR is 12.06%. The overall benchmarks used in the tool are about 30% open rate, 2.5% CTR and 8.3% CTOR.
Table of Contents
A campaign report full of percentages is only useful when you know what "good" looks like. A 22% open rate is solid for B2B software but weak for a non-profit newsletter.
This email open rate benchmarker puts your numbers next to an industry target, colours each one green or red, and tells you which part of the email to fix first.
Email Metrics Formulas
- Open rate = unique opens ÷ emails delivered × 100
- Click-through rate (CTR) = unique clicks ÷ emails delivered × 100
- Click-to-open rate (CTOR) = unique clicks ÷ unique opens × 100
- Emails delivered = emails sent − bounces
Always use delivered emails, not sent emails. Bounced messages never reached an inbox, so counting them makes every rate look worse than it is.
2026 Email Benchmarks by Industry
| Industry | Avg. open rate | Avg. CTR | Avg. CTOR |
|---|---|---|---|
| Overall average | 30.00% | 2.50% | 8.30% |
| E-commerce | 30.00% | 2.10% | 7.00% |
| B2B / SaaS | 22.00% | 2.50% | 11.00% |
| Banking and finance | 25.00% | 2.40% | 9.50% |
| Non-profit and NGO | 40.00% | 3.10% | 8.00% |
| Retail | 32.00% | 2.30% | 7.00% |
| Education | 35.00% | 3.00% | 8.50% |
| Real estate | 35.00% | 2.30% | 6.50% |
| Health and wellness | 34.00% | 2.00% | 6.00% |
How to Use the Email Open Rate Benchmarker
Step 1: Enter Your Campaign Data
Type Total Emails Delivered (sent minus bounces), Total Emails Opened and Total Link Clicks from your email platform. Choose your industry from Your Industry Benchmark, then press Calculate & Benchmark.

Step 2: Compare Results With Your Industry
For a B2B / SaaS campaign with 10,000 delivered, 3,400 opens and 410 clicks, the tool shows a 34.00% open rate (12 points above the 22% target), a 4.10% CTR and a 12.06% CTOR. Green badges mean you beat the benchmark, and the diagnostic box explains what is working.

Step 3: Fix Weak Metrics With the Insights
Now test a weaker e-commerce send: 1,800 opens and 90 clicks from 10,000 delivered. Open rate drops to 18%, CTR to 0.90% and CTOR to 5%, all in red. The insight box suggests better subject lines and preheaders for opens, and a clearer call to action for clicks. Use Copy Results to share the report.

What Each Metric Tells You
- Open rate reflects your subject line, preheader, sender name and list quality.
- CTR shows overall campaign success, because it measures clicks against everyone who received the email.
- CTOR measures the email content itself: of the people who opened, how many found a reason to click.
Apple Mail Privacy and Open Rates
Apple Mail Privacy Protection loads images automatically, which can record an open even when a person never read the email. This can push open rates higher than real engagement. CTOR and CTR are based on clicks, so they are more reliable for judging content.
How to Improve Email Open Rate and CTR
- Keep subject lines short and specific, and test two versions on a small slice of the list.
- Use the preheader to add a second reason to open.
- Send from a real person or a familiar brand name.
- Remove subscribers who have not opened in six months to protect deliverability.
- Use one main call to action placed near the top of the email.
- Segment the list so each group gets content that fits its interests.
Tracking more marketing numbers? Try the UTM Tracking Link Builder, the Lead Conversion Funnel Calculator or the Customer Churn Rate Calculator.
Frequently Asked Questions
How do I calculate email open rate?
Divide unique opens by emails delivered and multiply by 100. 3,400 opens from 10,000 delivered is a 34% open rate.
What is a good email open rate?
Around 30% is a common overall average, but it varies by industry. B2B / SaaS averages about 22%, while non-profits average around 40%.
What is the difference between CTR and CTOR?
CTR divides clicks by all delivered emails. CTOR divides clicks by opens, so it shows how well the content persuades people who opened.
Should I use emails sent or delivered?
Delivered. Subtract bounces first, because bounced emails never reached anyone.
Why is my open rate suddenly higher?
Apple Mail Privacy Protection can record automatic opens. Check CTR and CTOR to confirm real engagement.
Is my campaign data stored?
No. The benchmarker runs in your browser and nothing is saved.